ROYAL MARKETING SOLUTIONS
PRIVACY

Privacy Policy

Protecting your personal data is important to us. This Privacy Policy explains what personal data may be processed when you use our website, for what purposes it is processed, and what rights you have under applicable data protection law.

1. Controller

The controller responsible for the processing of personal data on this website is:

Royal Marketing Solutions
Owner: Isabel Renfer
Lindenstraße 29 B
12555 Berlin
Germany

Phone / WhatsApp: +49 152 92610271
Email: contact@royalmarketingsolutions.de

2. General Information on Data Processing

Personal data means any information relating to an identified or identifiable individual. We process personal data only where this is necessary to provide our website, respond to enquiries, maintain website security or – where you have provided your consent – analyse the use of our website.

We process personal data in accordance with the applicable data protection regulations, in particular the EU General Data Protection Regulation (GDPR) and applicable German data protection legislation.

3. Hosting and Technical Provision

Our website is provided using technical infrastructure and services from Cloudflare. Cloudflare provides, among other things, network, security and performance services for websites.

When you access our website, technically necessary information may be processed, including your IP address, date and time of access, requested resources, HTTP information and technical information about your browser and device.

This processing is carried out in particular to provide the website securely and reliably and to detect and prevent misuse, attacks and other security threats.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest is the secure, stable and reliable operation of our website.

Cloudflare may process personal data outside the European Union or European Economic Area as part of its services. Where applicable, appropriate safeguards for international data transfers are used.

4. Contact by Email, Telephone or WhatsApp

If you contact us by email, telephone or WhatsApp, we process the information you provide insofar as this is necessary to handle your enquiry.

This may include your name, contact details and the content of your message.

The legal basis is Art. 6(1)(b) GDPR where your enquiry relates to the initiation or performance of a contract. In other cases, processing is based on our legitimate interest in responding to enquiries pursuant to Art. 6(1)(f) GDPR.

5. Contact Form – Formspree

Our website provides a contact form. The form is technically processed using the service Formspree.

When you submit the contact form, the information you enter is transmitted to Formspree and processed for the purpose of providing the form functionality and handling your enquiry.

The following information may be submitted through our contact form:

The processing is carried out for the purpose of responding to your enquiry and, where applicable, taking pre-contractual or contractual steps. The legal basis is therefore generally Art. 6(1)(b) GDPR where the enquiry is related to a potential or existing contractual relationship. In other cases, processing is based on Art. 6(1)(f) GDPR.

Formspree states that it acts as a processor and uses appropriate safeguards, including Standard Contractual Clauses, for certain international data transfers.

Further information can be found in Formspree's privacy policy.

6. Google Analytics

We use Google Analytics, a web analytics service provided by Google Ireland Limited and other Google entities involved in processing.

Google Analytics allows us to analyse how visitors use our website. Depending on the configuration and consent provided, information such as page views, interactions, device and browser information, approximate location and technical usage information may be processed.

Google Analytics is activated on our website only after you have given your explicit consent. Without your consent, the Google Analytics technology is not loaded.

The consent decision is managed through our cookie consent mechanism. Where consent is provided, the relevant Google consent status is updated accordingly and Google Analytics is activated.

The legal basis for Google Analytics processing is Art. 6(1)(a) GDPR in conjunction with the applicable provisions of German law concerning access to information stored on users' devices.

You may withdraw your consent at any time with effect for the future through the cookie settings on our website.

The use of Google Analytics may involve the transfer of personal data to countries outside the European Union or European Economic Area, including the United States. Where applicable, Google uses appropriate legal safeguards for such transfers.

7. Google Consent Mode

We use Google Consent Mode to adapt the behaviour of Google services to the consent decision made by the visitor.

When you first visit our website, non-essential analytics functionality is disabled by default. Google Analytics is only activated after you have consented to analytics processing.

Our consent mechanism stores your choice locally in your browser so that your decision does not need to be requested again on every page view.

Google describes Consent Mode as a technical mechanism for adapting Google tags to the user's consent status.

8. Cookie Consent and Local Storage

Our website uses your browser's local storage to remember your choice regarding analytics functionality.

In particular, we store whether you have accepted or rejected analytics processing.

This storage is used to implement your consent decision and prevent the consent request from being displayed repeatedly on every page.

The local storage entry does not intentionally contain contact information such as your name or email address.

Where access to information stored on your device requires consent under applicable law, such access is carried out in accordance with the choice you make through our consent mechanism.

9. Technically Necessary Technologies

Our website may use technically necessary technologies required for the basic operation, security and functionality of the website.

Non-essential analytics functionality is activated only after the corresponding consent has been provided.

10. Google Search Console

We use Google Search Console to monitor and improve the technical performance and visibility of our website in Google Search.

Search Console helps us understand how our website is crawled and displayed in Google Search and allows us to identify technical issues affecting indexing and search performance.

Google Search Console is not a general visitor-tracking tool like Google Analytics. It primarily provides information about the performance and visibility of our website in Google Search.

The use of Google services may involve the processing of data by Google. Further information can be found in Google's privacy policy.

11. Recipients of Personal Data

Depending on how you use our website, personal data may be processed by the following service providers:

We do not disclose personal data to third parties for advertising purposes unless there is an appropriate legal basis or consent.

12. Retention Period

We retain personal data only for as long as necessary for the relevant purpose or where statutory retention obligations apply.

Information submitted through the contact form is retained for as long as necessary to process the enquiry, take pre-contractual or contractual steps, or comply with applicable legal obligations.

Data processed for analytics purposes is subject to the applicable retention periods configured for the relevant Google services.

13. Your Rights

Subject to the applicable legal requirements, you have the following rights:

Where processing is based on your consent, you may withdraw that consent at any time with effect for the future. The lawfulness of processing carried out before the withdrawal remains unaffected.

14. Right to Lodge a Complaint

You have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data violates applicable data protection law.

The competent supervisory authority may depend on your place of residence, workplace or the location of the alleged infringement.

15. Data Security

We use appropriate technical and organisational measures to protect personal data against loss, destruction, manipulation, unauthorised access and other forms of unauthorised processing.

Communication between your browser and our website is generally encrypted using HTTPS where supported by your browser and the technical infrastructure.

16. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy where our website, the services we use or applicable legal requirements change.

The current version published on this website shall apply.

17. Version

Last updated: August 2026